Last Updated December 11, 2019
The latest update includes changes to conform with the California Consumer Privacy Act (CCPA).
We want your experience on SHEEX.com to be as enjoyable as possible, and we believe part of your enjoyment comes from having a clear understanding of our Policy, so we ask you to read it carefully. This allows us to focus on doing what we do best … providing you with the best performance bedding and sleepwear available!
WHAT INFORMATION IS COLLECTED?
SHEEX may collect and store a variety of information when you visit our Website to browse, purchase our products, register by creating an account, or use other interactive features our Website may provide. We may also collect and store certain information when you contact our Customer Service Department. The information we collect from you aids us in our efforts to provide superior customer service, improve your shopping experience, and provide you with announcements about new products, services, promotions, and all things SHEEX which we believe may be of interest to you. The PII we collect may include information such as your name, billing address, shipping address, email address, telephone number, credit card number and expiration date. In the case of credit card number and expiration date, this information is kept only to the extent it is needed to ensure completion of your transaction.
When you visit our Website, we may also collect certain non-personally identifiable information (“Non-Personal Data”). The non-Personal Data we collect may include Internet Protocol (IP) addresses, Internet browser information, other characteristics of your device and software, domain names of your Internet Service Provider (ISP), your approximate geographic location, a record of your usage of the Services, and the time of your usage.
HOW DO WE USE YOUR INFORMATION?
We use the information we collect from you in order to enhance your customer experience when you access our Website and when you communicate with our Customer Service Department. We may use the information we collect to:
To serve you better, we may combine the PII, the Non-Personal Data, and the information we collect through our Customer Service Department. We may also combine this combined personal information with publicly available information and information we receive from other sources, such as our select partners. By combining these different sources of information, we are better able to provide you with a more personalized customer experience.
WHAT STEPS ARE TAKEN TO KEEP MY INFORMATION SECURE?
We have implemented information security measures that contain administrative, technical and physical controls that are designed to reasonably safeguard your PII. Communications with our Website are all conducted using Secure Socket Layer (SSL) encryption technology when you use an SSL enabled browser. Through our use of SSL encryption technology, all information communicated between you and our Website is secured. We also use industry-standard data collection, storage, and processing practices and security procedures to protect your PII from misuse, unauthorized access, and inadvertent disclosure.
Even though we strive to protect your PII, no company, including us, can fully eliminate all security risks associated with data collection and storage. In particular, email is typically an insecure form of communication, and we ask you to keep this in mind when communicating with us via email. We do not and will not, at any time, request your PII in an unsolicited email or telephone communication.
Some of the information we collect from you may be stored as one or more cookies by your browser, and we use these cookies to help us enhance your customer experience. Cookies aid us in remembering and processing the products you have added to your shopping cart. They may also be used to save your preferences for future visits to our Website and to keep track of advertisements displayed by your browser. Cookies may also help us compile aggregate data about Website traffic and site interactions, and we may use such aggregate data to help improve our Website experience.
If you turn off cookies, some features of our Website will be disabled, and some of the features which make your visit to our Website more efficient may not function properly, such as the shopping cart feature. However, you will still be able to place orders over the telephone by contacting SHEEX Customer Service.
DO WE SUPPORT DO NOT TRACK TECHNOLOGY?
Our Website does not presently support Do Not Track (DNT) technology. DNT is a privacy preference that may be set in some web browsers to allow users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established a universal standard for DNT technology, and therefore, our Website does not utilize any DNT technology.
DO THIRD PARTIES CONDUCT TRACKING ON OUR WEBSITE?
DO WE SHARE COLLECTED INFORMATION WITH THIRD PARTIES?
We are not in the business of selling PII. We consider this information to be a vital part of our relationship with you. We may, however, share may share PII with Trusted Partners or other trusted third parties. We may share PII with our Trusted Partners when we ask them to perform business-related functions on our behalf, which may include processing transactions, fulfilling orders, and providing marketing and advertising services. We may also, from time to time, partner with other trusted brands and may share information with them if we believe they offer products or services that may be of interest to you.
We may also transfer your personal information, including PII, a successor or acquirer in the event that our business is wholly or partially purchased by a third party. We will also ensure that any successor or acquirer treats your personal information as securely and confidentially as we do.
We may also disclose your PII if we determine such is necessary to comply with a legal obligation or order.
CAN I ACCESS, CORRECT, UPDATE, DELETE OR REQUEST A COPY OF MY PERSONAL INFORMATION?
CAN I OPT OUT OF EMAILS?
You can unsubscribe from our advertising and promotional emails at any time. All of our advertising and promotional emails include a link at the end which you can click to unsubscribe from future emails. You can also email us at firstname.lastname@example.org with your request to be unsubscribed from future emails. We will promptly process your request for removal upon receipt. Once removed, you will still receive emails from us to confirm any purchases you make.
IS INFORMATION COLLECTED FROM CHILDREN?
Protecting the privacy of children is extremely important to us. Our Website is intended for a general audience and is not directed at nor intended for use by children. In accordance with federal law, we do not solicit or knowingly collect PII from anyone under the age of 13 without the verifiable permission of a parent or guardian. If we learn that a person under the age of 13 has submitted PII to us without consent, we will take all reasonable measures to delete such information from our databases. If you have reason to believe that we have collected PII from someone under the age of 13, please contact us to let us know.
HOW CAN I CONTACT YOU?
By Email: email@example.com
By Telephone: +1 (856) 334-3021 (press 1 to bypass our automated attendant)
By Mail: SHEEX, Inc. Attn: Customer Service 9 E. Stow Road Suite D Marlton, NJ 08053