Frequently Asked Questions
WILL SHEEX® FIT MY EXTRA-DEEP OR PILLOW-TOP MATTRESS?
Our original performance fabric sheets feature four-way stretch capabilities and are guaranteed to fit extra-deep and pillow-top mattresses. Our fitted sheet features ultra-strong elastic around the bottom to fit snugly around your mattress without popping off. It's the best-fitting sheet you can find anywhere.
CAN I BUY TWO TWIN FITTED SHEETS, ONE KING FLAT SHEET, AND TWO KING PILLOWCASES?
Yes! We offer a special product we call a "Split King" set that features this exact configuration. This product is available in our original performance fabric.
DO YOU SHIP OUTSIDE THE UNITED STATES?
We ship within the United States, U.S. protectorates, APO/FPO addresses, Canada, and Australia. We are in the process of expanding our international shipping capabilities. Please check back periodically for updates.
WILL SHEEX® CARRY ADDITIONAL PRODUCTS?
We proudly offer a full range of complimentary products that work together to regulate body temperature and improve sleep. Additional products in the SHEEX® family include duvet covers, pillows , comforters, mattress toppers and fleece sheets. Our performance-fabric sleepwear and loungewear is available in men's and women's styles.
ARE PILLOWCASES INCLUDED IN MY SHEEX® SHEET SET?
TwinTwin XL and University of SHEEX® sets include one standard pillowcase. Full and Queen sets include two standard pillowcases. King, California King and Split King sets include two King pillowcases. All sets (with the exception of Split King - click here for details) also include one fitted sheet (also known as a bottom sheet) and one flat sheet (also known as a top sheet).
In our Nautical Collection, Bunk sets come with one standard pillowcase; Double/Queen, Forward/Hex, V and V XL sets come with two standard pillowcases; King comes with two King pillowcases.
WHAT IS THE THREAD COUNT OF SHEEX® SHEETS?
Because of the unique circular-knit microfiber technology used in our performance fabric SHEEX®, the concept of thread count does not apply like it does with traditional cotton sheets. We do, however, offer a line of unique performance cotton sheets.
DO YOU OFFER A GUARANTEE?
Yes! We offer a 30-day money back guarantee if you are not completely satisfied with your SHEEX.com order. Your order will have written return instructions included with the shipment.
HOW LONG SHOULD SHEEX® LAST IF PROPERLY TAKEN CARE OF?
SHEEX® products are constructed of the highest quality materials and engineered to last for many years if properly cared for. Many of our customers are still using the same SHEEX® that they have owned since day one!
DO SHEEX® PRODUCTS KEEP YOU COOL?
SHEEX® products have been demonstrated to breathe and transfer heat two times better than cotton. This enables the body to naturally cool itself prior to sleep onset and promotes comfort by releasing sleep-disrupting body heat throughout the night.
WHY ARE THE PILLOWCASES THAT COME WITH THE SHEETS DIFFERENT FROM THE PILLOWCASES THAT COME WITH DUVET COVERS?
The pillow covers are referred to as shams and are designed to be a decorative cover for a regular bed pillow. Unlike a typical pillowcase, the pillow sham is open in the middle, with slightly overlapped fabric in the back. Our shams are complimentary when you purchase a SHEEX® duvet cover.
The pillowcases that come with SHEEX® sheet sets are the traditional style pillowcases and are in standard or King size, depending on your purchase.